Vaia amar order kothay. Forty times a day. Every day.
It's the same message, over and over, from a different number each time. Order kothay. Kobe pabo. Delivery hoise? Your team answers it, then answers it again, then answers it again. Nobody is thinking. Everybody is typing.
This is the cheapest possible use of a human being.
Every one of those messages is a person on your payroll doing something a system does perfectly — while the messages that could actually turn into an order wait behind them in the queue.
It also makes customers anxious. Someone who has to ask where their order is has already started to worry, and a worried customer is one bad experience from never ordering again.
Customers get updates automatically without asking, and if they ask anyway, they get an instant answer.
- Your team spends time on real problems, not repeat status checks.
- Customers feel informed without having to ask — anxiety drops, trust goes up.
- Fewer anxious follow-up messages clogging your inbox.
- Instant answers by order ID or phone number when someone does ask.
One thing worth saying honestly
Order tracking on its own solves one message type. If your inbox is a mess, this cleans up the most repetitive part and leaves the rest — price questions, stock questions, "is this original" — still waiting for a human at 11pm. Almost everyone who comes to us for order tracking actually needs the full inbox handled, with order updates built in. That's Never Miss a DM. Start there unless you're certain status messages are your only problem.
Connected to the couriers you already use.
Automatic push at each stage
Confirmed, shipped, out for delivery, delivered — the customer hears from you without asking.
Instant lookup on demand
If they ask anyway, the bot answers immediately by order ID or phone number.
Works with your existing tools
Connects to Pathao, Steadfast, RedX, or the sheet your operation already runs on.
Measurable in your own inbox — you'll feel it in week one.
"We cut your ‘where’s my order’ message volume by 50% in 30 days, or you get a month free."
You can count these messages yourself before and after. If the volume doesn't drop by half in 30 days, the next month is on us.
Results are being documented now.
We're onboarding our first pilot clients and will publish real message-volume reductions here, with permission, once they exist. Until then we won't fill this space with anything we can't show. What we can put in writing today is the guarantee above.
Need this alone, or the full inbox handled?
Message us and we'll tell you which one actually fits.
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