The questions owners actually ask us

Yes — and Banglish is the part that matters more. Most customers don't type in Bangla script; they type "vaia eta koto" in English letters, switch to Bangla mid-sentence, then send a voice note.

The system handles Bangla, Banglish, and English, and follows the customer's lead instead of forcing them into one language. We test it on your real customer messages during setup, not on clean sample text.

It sounds like whoever wrote your prices and policies, because that's what it learns from.

Customers don't want chatter — they want to know if the product is in stock and when it will arrive. The thing that makes a reply feel human is that it answers the question. That's what we optimize for.

It hands the conversation to a person on your team instead of guessing. A bot that invents an answer about your return policy is worse than no bot at all, so the handoff rule is strict by design.

You also get a weekly list of everything it couldn't answer, so those gaps get closed instead of repeating forever.

Days, not months, for most businesses. The stage that takes longest isn't the technology — it's getting your real prices, policies, and delivery zones into one place. Businesses that have that ready go live fastest.

We give you a specific timeline before you commit, and for the audit the deadline is part of the guarantee.

Your data stays yours and is used to run your system — not shared with other clients or sold to anyone. We'll tell you exactly which platforms your data touches and where it's stored before you sign anything, in plain language.

If you have a specific compliance requirement, raise it in the first conversation. It's a straightforward question to answer, and better answered early than after a build.

It depends on your message volume and which system you need, so any number we put on a webpage would be a lie in one direction or the other.

What we'll tell you: we're not the cheapest option in Bangladesh, and we're not trying to be. We're the option that does the whole job and puts a guaranteed number behind it. Message us and you'll have a real figure the same day.

If your needs are simple, try it — we'd rather you find that out than pay us to build something you didn't need.

Where the built-in tools stop is when the job needs your specific business logic: your delivery zones, your qualification questions, routing rules based on your team structure, escalation when your SLA is missed, and connections to the courier system you actually use. They also charge by usage and guarantee no outcome. We commit to a specific number and carry the consequence if we miss it.

No — and if a vendor tells you it does, be careful. What it removes is the repetitive volume, which is most of what your team spends the day on.

What it doesn't remove is the conversation where a customer is angry, or the order that needs judgment. Those still need a person — and now that person has time to do it properly.

Then you invoke the guarantee and you don't pay — which is the point of writing them down.

We also tell people no. If your message volume is low enough that this isn't worth your money, we'll say so in the first conversation rather than sell you something you'll cancel in three months.